FAQs

What do I do in case of an accident?

Immediately contact the police to complete an accident report and then you must notify Value Car Rental within 24 hours of the accident. In most incidents, you will need to return to the rental office to complete an accident report for Value Car Rental's records and your own. This report is for both parties' protection, and is particularly important if you have purchased a waiver of damage. You must allow 60 minutes before leaving the rental counter for this procedure.