FAQs

What is CDW and what does it cover?

CDW is collision damage waiver. If you do not purchase Collision Damage Waiver, you are responsible for all damage to the rented vehicle . If you purchase Collision Damage Waiver, we will waive all, or a portion of, our right to collect from you for damage to the rented vehicle caused by collision or upset. The amount of your responsibility varies according to the type of vehicle you rent. We will not waive our right to collect for comprehensive losses such as fire, theft, vandalism, flood, hail, or acts of God. In addition there are other exclusions from Collision Damage Waiver. Collision Damage Waiver does not cover tires, keys or glass. Please read the back of the Value Car Rental Agreement for a complete list of exclusions. CDW is optional; your personal auto policy may cover damage to the rented vehicle. If you are renting a truck larger than a pick-up truck, your personal auto policy may not cover the rented vehicle. Check with your insurer if you are uncertain.